Let’s face it – no one wants to wait three hours for a company to show up. In fact, 86 percent of consumers stop doing business with a company due to poor customer service. And 40 percent said that improved interactions with service employees prompt them to spend more money with a company.
However, providing top-notch customer service can be tough when a small business owner is juggling so many responsibilities. For the delivery sector in particular, the challenge of maintaining excellent customer satisfaction has plagued companies for years. Between managing your customers, employees and the books, there’s simply no time to find and fix wasteful business practices that can negatively affect your bottom line.
Your Local Fleet provides service companies with affordable, real-time fleet GPS tracking solutions that make fleet management, manageable. With actionable business intelligence at your fingertips, you’ll have the power and know-how to find and eliminate inefficiencies. Advanced GPS tracking tools will help you improve worker performance, dispatch vehicles more effectively, increase on-time deliveries and reduce your operating costs.